Sample Paper – June-2011
Section 1 – Short Answers – 15 marks
1) Why is the Financial Services industry one of the highest IT spenders?
2) What phenomenon explains the success of Netflix, Amazon, iTunes on the web?
3) You are the HR manager of a customer electronics company. What are some things that you have to do differently today, compared to, lets say, 5 years ago?
4) What is the difference between Infrastructure as a Service and Platform as a Service?
5) You need an invoicing system for your company. You have a few proprietary solutions and a few open source ones. How will you make a decision on whether you should go for an open source solution?
Read the Otis Elevator case and answer the following questions
1) What is the operating model of UTC, the parent company of Otis? What’s your guess for the architecture maturity of Otis before Bousbib steps in? What is his target maturity level? What are some of his challenges? (4)
2) What sorts of value chain transformations have happened in the elevator industry? Identify the drivers. What sort of mediation strategies do you think have played out in the industry? (6)
3) How can Otis disrupt the business model of the elevator industry using IT? Can you spot an IT based blue ocean in the highly competitive elevator industry? (4)
4) What sort of data management issues is Otis likely to face? What remedies can you suggest? (4)
5) What’s the impact of Otis’ growth strategy on its IT systems? (4)
6) Lets assume IBM makes a proposal to Bousbib for an SOA implementation while the e*Transformation project is on. What advice would you give Bousbib regarding the proposal? (4)
7) What are some of Bousbib’s change management challenges? If you were him, how would do a global roll-out of the enterprise transformation initiative? How would you manage the risks? (4)
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